Many small businesses, especially new small businesses, run a lean operation. They focus on necessities and urgent matters, only spending money when they need to. So, it’s easy to see why some business owners might think a website is a luxury item they can afford to live without. They might even believe a Facebook page is enough for an online presence, or that a sign with their phone number will generate calls, or that a traditional mailer will help them sell products. But the truth is, the only way to start promoting a business is by building a professional website.

1. An effective website is the cornerstone of your company — it houses important information, and your customers expect you to have one. Your website acts as a portal so customers can learn more about your company, as well as research product information and determine if they want to do business with you. If you’re a small business owner, you need to realize that a website isn’t an expensive luxury or a frivolous endeavor — it’s an affordable, fundamental tool that every company needs.

2. A website is the anchor for your marketing.
Before you print a business card or spend a penny on advertising, you need to start marketing by building a website.

3. A website will act as an anchor for all of your advertising efforts. All business details, product information and promotions should live on your website first. Then, you can create marketing materials that fall in line with your domain name, which will drive customers to your website for additional information.

4. Guide potential buyers to the products and services they need by creating an effective website. Think of your website as a 24-hour sales staff. It provides answers to frequently asked questions and can even process sales. Websites with e-commerce and purchasing options allow users to make direct purchases online, thus simplifying sales for both your staff and your customers.

5. A website builds credibility.
Nothing is more important than the ability to be found. If you don’t have an established online identity, then customers can’t find you. Not showing up in the search engines (or on the Internet at all for that matter) is one of the fastest ways to lose credibility as a business. It makes you and your company look dated, out of touch and untrustworthy.

6. Even if you’re fantastic at word-of-mouth marketing, you could be missing out on a ton of referrals. Happy customers are quick to share what they think about your business, but what about their friends who haven’t experienced your services yet? They’ll take to the Internet. And when they come up empty handed, you’ll have missed your chance for brand new customers.

7. Websites are simple and affordable to set up.
Many small business owners rely on using third-party platforms or avoid setting up their own website because they think it’s complicated or expensive. But building and maintaining a website is easier and cheaper than ever before. Even if you aren’t tech-savvy or creative, you can now use simple web publishing tools to build a website in a couple of hours. And the fees for hosting a website start at less than $10 per month — probably one of the cheapest marketing costs out there.

Take my advice, small business owners — there are no more excuses. If you’re putting off building a website, you’re hurting your business. It’s time to get started!